Category: Communication

I am rerunning a few of my earlier posts over the next few weeks. This one, about critical thinking skills, was from February, 2014. I thought it was especially relevant during the current U.S. election cycle.

All too often, we read stories about people who are duped by scammers. Sadly, the victim is often elderly and, tragically, large sums of money – money that they can’t afford to lose – are frequently involved.

As my late father’s physical and mental health started to decline, I worried about him falling for the various come-ons he received in the mail and on the phone. He had a good, analytical mind when he was younger, but I could tell that his aging brain was becoming less and less able to discern fact from fiction. Fortunately, I was able to protect his bank accounts and credit card before anything happened so he and his finances were safe.

Scammers continue to devise more sophisticated and devious ways to separate people from their money, but there are still plenty of victims responding to notices of large lottery wins, promised riches from Nigerian princes, and a variety of phony phishing emails. My innate skepticism will help protect me from falling for these scams now, but I worry that when I am much older, will I still be able to avoid being taken advantage of?

The same critical thinking skills that make me disregard offers that are “too good to be true” lead me to question much of what I read on the Internet and in social media. I can always count on a handful of “friends” posting items on Facebook or forwarding me emails (along with protestations of outrage) with a story sent to them by some equally outraged person. Most don’t pass my “smell test” and, after a quick search on various fact-checking sites, the stories turn out to be just that, stories.

I don’t think these people are stupid or especially gullible but when they read something that fits very neatly into their political or ideological mindset, they tend not to question its authenticity. This is how hate, lies, and rumors are spread; one unquestioned falsehood at a time.

We live in a society of people who self-select their news. If one source’s slant doesn’t lean in the right direction, simply choose another that does. We also tend to socialize, and even live in communities, with like-minded people. That way we don’t have to question our beliefs or, god forbid, alter them in any way. I guess this makes us feel  comfortable in our convictions, but does it make us better citizens? Does listening to only one side of a story before deciding on its merits support our intellectual integrity? I think most would agree that it does not (although we still do it because, really, it’s others who need to open their minds, not us… right?).

Non-critical thinking makes us more vulnerable to scammers. If we trust a source so completely that we never question its accuracy, why would we question the authenticity of an “exclusive offer” from the same source (or one of its advertisers)? Even better if the offer is also couched in language that supports our biases. If we are distrustful of something or someone, are we not more likely to respond to something that reinforces our  suspicion?

Less incendiary, but maybe in some ways worse, are the “innocent” but untrue items that are re-posted virally. If the poster had done some quick research or applied simple logic, they would have realized that the story doesn’t make any sense. In this category are those emails/posts that promise riches/good luck if you continue the chain (and usually include dire warnings if you don’t), and urban legends like entering your ATM PIN backwards will summon help. Although new myths are being created all the time, many have been around for years and are repackaged and posted over and over again.

When we get in the habit of using magical thinking in place of critical thinking, we make ourselves more vulnerable to hoaxes and fraud. Best case, we just irritate our friends and end up looking stupid, but worst case, we open ourselves up to scammers and thieves.

Recent studies have shown that changes in the brain as we age make the elderly more trusting. The negative “gut feelings” a younger person might experience aren’t felt as strongly by an older person. For this reason, we must be alert when caring for an older adult to protect them from unscrupulous individuals and businesses.

Fortunately, there are things we can do as we age so we aren’t as likely to become victims. We can actually practice our critical thinking skills, learn to be more analytical, and train our brains to question when something just doesn’t ring true.

The enemy of scammers and hoaxers is common sense, questioning, and research.

Be their barricade, not their bridge.